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VoIP-Enabled Services

Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.

What kind of equipment do I need

A broadband (high speed Internet) connection is required. This can be through a cable modem, or high speed services such as DSL or a local area network. A computer, adaptor, or specialized phone is required. Some VoIP services only work over your computer or a special VoIP phone, while other services allow you to use a traditional phone connected to a VoIP adapter. If you use your computer, you will need some software and an inexpensive microphone. Special VoIP phones plug directly into your broadband connection and operate largely like a traditional telephone. If you use a telephone with a VoIP adapter you will be able to dial just as you always have and the service provider may also provide a dial tone.

In 2005 the FCC required all VoIP providers to have the equivant to 911, which is E 911. Some companies had to go out of business because of the cost. Packet8, (8x8) is one of the first to enable E911 back in 2004.When a user gets the service they are registered with E911 and if you move you have to register again.

High speed / Broadband Phone Service

If you have a reliable broadband Internet connection, there's no reason you should still be using traditional landline home phone service. Broadband phone service is a fast growing alternative to traditional landline services. Avoid the high costs, regulatory fees and taxes associated with your typical landline provider. Not all broadband phone providers are created equal, that's why we carry only those who are able to provide a top-notch foundation of breakthrough technology and infrastructure. Don't settle for a fly-by-night VoIP provider. Choose only the best.

Free Calling Features

Voicemail, call forwarding, caller ID and many more features come standard with most VoIP plans. You'll pay more for these with regular phone service. Some features aren't even available from phone company, like "simultaneous ring". With this feature, a client calls one and your business phone, cell phone, and home phone all ring at the same time.As a business owner you have to wear a lot of hats at once and it is unlikely you will be tied to a desk all the time. What this means for you is that you can still get those important calls when you're not at you home office.


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